The Welsh FA (FAW) has apologised to England fans over an embarrassing administrative error which means that 951 Three Lions fans, who had purchased tickets for this month’s Euro 2012 qualifier in Cardiff, will miss the match. It is also understood a number of Welsh fans may be affected by the mistake although the FAW has not released numbers on this.
An additional 1,500 tickets were released by the Welsh FA last month for the Millennium Stadium clash which takes place on Saturday 26th March. However, the majority of these tickets should never have been put on sale. The FAW was unable to solve the problem and have been left with no choice but to write to the fans in questions with promises of ticket and postage refunds – no mention is made of hotel or travel costs.
In an email to Englandfans, the group England supporters must join to purchase official away match tickets, FAW chief executive Jonathan Ford said: “It is with regret that I must confirm that the Football Association of Wales has had to reduce the allocation of tickets for the Wales v England match on Saturday 26th March. The reason for this reduction is that the total tickets that the Football Association of Wales understood could be made available for sale was incorrect.
“After we received notice of this error, we have done everything possible to protect The FA’s allocation of tickets. However, I am afraid it has not been possible to protect the entire allocation and as a result, England fans will now receive 951 fewer tickets (tickets allocated in block N1 and block UN1 will not be provided). We have directed The FA to provide a full refund of the ticket price to all fans affected by this error, including any delivery fees associated with each ticket order.
“I would like to make it clear that it is not solely England fans who have been affected by this error; it has also been necessary to withdraw a significant number of tickets from Welsh fans. The total number of tickets for English fans still exceeds the agreed quota of 10% of the total tickets available. On behalf of the Football Association of Wales, I would like to apologise unreservedly for the disappointment that this will cause.”
Fans are invited to send polite protests to email@example.com – mark them “For the attention of Jonathan Ford”.
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